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IT Support Technican

IT Support Technican

Atlas FinanceJohannesburg, Gauteng, South Africa
2 days ago
Job description

The following vacancy is available in Gauteng

An IT Support Technician is needed for the Rosebank HO

Preference will be given to equity candidates : Gender & Group

African Male / White Male / Coloured Male

Overview

Job purpose :

To ensure the effective implementation of all the remote and telephonic support of IT tickets thereby assisting the business to minimise downtown and deliver on its profitability objective.

Key Accountable Responsibilities

  • To deliver on agreed internal Atlas Finance SLAs effectively manage any out-of-line situations with the business and providing meaningful report back to the line manager on the performance of their tickets within agreed timelines.
  • Ensure costs and assets are effectively recorded and managed and the authorisation process is correctly adhered to at all times Responsible for authorising manual receipting for all the branches timeously.
  • To ensure the delivery by third-party service providers against set SLAs and timeous escalation to line manager of non-performance.

Competency and qualification requirements

  • IT Degree / Diploma / Certificate (A Network MCITP)
  • Grade 12
  • 2 years experience in Micro Finance
  • 2 4 years IT Support and Application Support experience
  • How to apply

    If you would like to apply

    please email your CV to Patience Mudanganyi on emailprotected

    CVs must be sent by 21 July 2025

    Required Experience

    Junior IC

    Key Skills

    Baan,English Language,Ideas,Access,Games,Application Management

    Employment Type

    Full-Time

    Experience

    years

    Vacancy

    #J-18808-Ljbffr

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