Talent.com
Short Term Insurance Claims Administrator Cape Town, ZA R25k - R33k / month

Short Term Insurance Claims Administrator Cape Town, ZA R25k - R33k / month

Insure ConnectWorkFromHome, Limpopo, South Africa
30+ days ago
Job description

Overview

We are building a proactive talent pipeline for future demand in our UK operations. While this is not an immediate vacancy, we are connecting with experienced professionals who are ready to step into a dynamic role as soon as the need arises.

Role Overview

As a Short Term Insurance Claims Administrator , you will provide end-to-end claims support across Commercial, Personal, and Motor Lines . You’ll play a key role in ensuring efficient claims processing, maintaining high service standards, and supporting brokers in achieving business objectives.

Key Responsibilities

Claims Administration & Management

  • Receive and process claims notifications across Commercial, Personal, and Motor portfolios.
  • Assess claims validity, estimate values, and apply policy terms and conditions.
  • Appoint assessors or loss adjusters and manage claims to resolution.
  • Maintain accurate records and ensure compliance with internal and regulatory standards.
  • Liaise between clients and insurers to ensure timely communication and resolution.
  • Follow up on recoveries and ensure clients are kept informed throughout the process.

Client & Stakeholder Engagement

  • Deliver professional, timely communication to clients, account executives, and insurers.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Support client satisfaction goals through proactive claims handling.

    • Operational Excellence

  • Contribute to reducing claims expenses and improving operational efficiency.
  • Meet productivity and performance targets.
  • Report suspected fraud or irregularities and maintain meticulous documentation.

    • Learning & Growth

  • Embrace continuous development and share knowledge with the team.
  • Align with company values and contribute to a culture of excellence.

    • Minimum Requirements

  • Matric or equivalent.
  • Minimum 3 years’ experience in Short Term Insurance Claims (Commercial, Personal, and Motor).
  • Strong communication skills (verbal and written).
  • Proficient in computer systems and claims platforms.
  • Set up for remote work in the event of loadshedding or internet failure.

    • #J-18808-Ljbffr

    Create a job alert for this search

    Insurance Administrator • WorkFromHome, Limpopo, South Africa