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Customer Success Expert

Customer Success Expert

Exceed Human Resource ConsultantsStellenbosch, Western Cape, South Africa
30+ days ago
Job description

Reference : 10523 NB Consultant : NineBroodryk Job Description :

  • Taking inbound calls relating to inquiries and updates and transferring calls to the correct people quickly and efficiently.
  • Attending any missed calls, emails and Chat messages.
  • Dealing with customer complaints in a professional manner.
  • General customer service support.
  • Online customer support for Hubtiger

Qualifications :

  • Have 2+ years of relevant work experience.
  • Have a proactive approach when it comes to dealing with clients.
  • Be highly motivated and positive.
  • Work well within a team environment.
  • Have strong communication skills at all levels.
  • Be eager to learn the products and daily processes to become an expert on the topics.
  • How to Apply :

  • Email your comprehensive CV to .
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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    Expert • Stellenbosch, Western Cape, South Africa