FOH Manager

Front of House Manager Stellenbosch

Kendrick Recruitment is currently seeking an experienced and professional Front of House Manager to join a prestigious luxury wine estate based in Stellenbosch . The successful candidate will be responsible for ensuring the smooth and efficient running of all front-facing operations delivering an exceptional guest experience in a refined setting.

Key Responsibilities :

Staff Management : Recruit train supervise and motivate front-of-house teams to maintain the highest standards of service.

Customer Experience : Ensure guests receive a warm welcome and an outstanding experience from arrival to departure.

Operational Oversight : Oversee the day-to-day management of all public areas including reservations ticket sales and concessions.

Coordination : Work closely with other departments such as the kitchen and events teams to ensure seamless operations.

Problem-Solving : Act as a professional liaison to resolve guest issues manage complaints and handle any unforeseen situations with discretion and efficiency.

Financials & Administration : Manage administrative duties oversee budgets and financial aspects related to front-of-house operations and ensure all health and safety regulations are adhered to.

Requirements :

Previous experience in a similar role within a luxury hospitality or wine estate environment

Strong leadership and interpersonal skills with a passion for customer service excellence

Exceptional organisational and communication abilities

Professional demeanour with the ability to remain calm and composed under pressure

Proficiency in administrative and financial management tasks

Package :

Salary : R25000 per month negotiable depending on experience

This is an exciting opportunity for a polished and motivated individual to lead the front-of-house team at one of the Cape Winelands most renowned luxury estates.

Required Skills :

Minimum 3 years experience

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 25000 - 25000