Assistant Manager
Support daily operations and deliver unforgettable guest experiences at a luxury safari lodge.
About Our Client
Our client is a prestigious luxury safari lodge known for offering world-class service in one of Africa's most breathtaking natural settings. With a reputation for excellence, they pride themselves on creating unforgettable, personalized experiences for every guest. This is a unique opportunity to work in a close-knit team where your impact is visible, valued, and rewarded.
The Role : Assistant Manager
As the Assistant Manager, you will play a key role in supporting day-to-day lodge operations and ensuring seamless coordination between teams. You'll act as a vital front-of-house presence, support the owners, and uphold the highest standards of guest service, hospitality, and operational efficiency.
Key Responsibilities
Assist with daily lodge operations and support owners in managing logistics
Welcome guests, manage check-ins / check-outs, and deliver attentive evening hosting
Coordinate guest activities with departments, including guiding, kitchen, and housekeeping
Lead front-of-house functions and serve asa stand-in manager in the absence of the owners
Conduct room inspections to ensure readiness and luxury standards
Facilitate team communication and help run weekly staff meetings
Support reservations and booking processes (Panstrat knowledge is a plus)
Take on admin tasks like bar stock tracking and guest feedback collation
About You
Prior experience in luxury safari lodges or high-end hospitality is essential
Confident, professional host with strong interpersonal skills
Excellent communicator fluent in English (additional languages a bonus)
Highly organized, collaborative, and solutions-oriented
Calm under pressure, adaptable, and eager to contribute wherever needed
Tech-savvy and able to pick up new systems quickly
Assistant Manager • Limpopo, South Africa