Marketing & Sales Manager (Hospitality)

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations

Sales, Marketing & Revenue | Hospitality | Based at Camps Bay Village

About Our Client

My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role : Marketing & Sales Manager

The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

Develop and implement innovative, multi-channel marketing and sales strategies

Maintain in-depth knowledge of all products, rates, promotions, and service offerings

Lead direct sales efforts and identify new avenues for business development

Drive bookings through proactive online marketing and lead generation campaigns

Manage performance reporting, market analysis, and competitor benchmarking

Maintain websites and digital content to ensure alignment with brand and property goals

Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging

Develop annual marketing plans for both properties, managing budgets and timelines

Execute social media, email, SEO, SEM, and third-party platform strategies

Coordinate with event partners, festivals, and local campaigns to increase brand exposure

Handle client relationships, including sales calls, site inspections, and contract negotiations

Analyse sales data, report on KPIs, and support budgeting and revenue tracking

Monitor guest reviews and ensure responses follow protocol

Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

Grade 12 (Matric) is required

3-5 years of experience in a similar sales and marketing role within hospitality

Previous experience in a sales-led, target-driven environment is essential

Familiarity with Opera PMS or similar systems is advantageous

Strong communication, copywriting, and presentation skills

Strategic thinker with the ability to interpret data and drive results

Experience with digital platforms, traditional media, and content creation

Organised, analytical, and proactive under pressure

Highly collaborative, with the ability to lead projects and coordinate across departments

Strong client management and negotiation skills

A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.