Inbound Sales Manager

is the #1 AI teammate for meetings, trusted by over 20 million people across more than , organizations from fast‑growing startups to Fortune enterprises.

Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.

Recognised as a category‑defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion.

Ramp data shows Fireflies is the 6th most purchased AI platform in the US.

Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings.

Role Overview

As an Inbound Sales Manager, you will drive the end‑to‑end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target‑driven professional with strong sales skills, exceptional communication abilities, and the ownership mindset to manage a complete sales cycle in a dynamic, remote‑first environment.

Responsibilities

• Prospect Conversion – Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers.
• Full Sales Cycle Management – Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.
• Target Achievement – Meet or exceed sales targets, focusing on metrics such as demo‑to‑win rates and deal closure timelines.
• Customer Onboarding – Onboard new customers post‑sale, ensuring a seamless transition and proper setup to maximise product adoption.
• Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience.
• Cross‑Collaboration – Work closely with cross‑functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback.

Qualifications

Note

Candidate should be flexible to work in PST / EST timezone.

Values that are important to us

Perks and benefits

About us

At , we’re revolutionizing the way teams interact with AI in their daily work.

Our inclusive culture champions security, innovation, customer experience, and growth.

Backed by $19 million from top‑tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate + member global team spanning 20+ countries and every timezone.

We’re building a world‑class, global‑first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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