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Credit Controller

Credit Controller

StratostaffCape Town, Western Cape, South Africa
30+ days ago
Job description

Our client specializes in the manufacture of packaging for the personal care, household, pharmaceutical, and food and beverage markets, focusing on bespoke solutions.

They supply medium to large volume markets with a wide spectrum of offerings, including mould manufacture and maintenance.

Purpose of the Role :

The Credit Controller is responsible for managing and maintaining the financial health of the organization by ensuring the timely collection of outstanding debts, minimizing credit risk, and maintaining positive customer relationships. This involves monitoring customer credit, assessing creditworthiness, setting credit limits, and implementing effective credit control procedures to optimize cash flow and support business sustainability.

Role : Credit Controller

Location : Ottery - Western Cape

Industry : Manufacturing

Start Date : Immediate

Qualifications :

  • Secondary Education Grade 12
  • Tertiary Education (including Diplomas, Certificates, and Degrees)
  • Tertiary qualification in Credit Control / Management is strongly preferred
  • 5-8 years relevant experience
  • Clear criminal record

Competencies

Knowledge & Skills :

  • Ability to reconcile complex accounts.
  • Proficiency in Office software and accounting software programs.
  • Strong administration skills.
  • Good communication skills.
  • Decisiveness and urgency in action.
  • High emotional intelligence and interpersonal skills.
  • Calm and confident manner.
  • Assertiveness.
  • Ability to handle potentially uncomfortable conversations.
  • Attention to detail.

    • Other Special Requirements :

    Passion to progress a career in Finance with an appreciation of environmental concerns and impacts.

    Sound commercial judgment in decision-making, aligning with business objectives within delegated authority and established guidelines.

    Accountability :

  • Responsible for all activities linked to the position as defined.
  • Ensures effective escalation structures.

    • Communication :

  • Maintain transparent, responsive, and open communication with colleagues.
  • Respond to emails within 24 hours.

    • Key Responsibilities :

  • Interact with payment portals and submit requests.
  • Grant credit to customers, liaising with credit bureaus.
  • Reconcile customer accounts and resolve queries.
  • Follow up on goods returned notes and credit notes.
  • Create pro forma invoices, capturing orders and processing receipts.
  • Evaluate and post credit notes.
  • Identify, allocate, and post payments in bank accounts.
  • Report regularly on the debtors' status.
  • Work closely with the sales department.
  • Ensure timely collection of all owed money.
  • Manage late payments, payment plans, and poor payers.
  • Provide information for customer reviews and legal cases.
  • Handle SARB / SARS requirements related to exports.

    • Self Development and Growth :

  • Assess own strengths and areas for development, undertaking actions to improve.
  • Promote teamwork and cooperation.
  • Practice self-management.
  • Develop leadership and interpersonal skills.
  • Focus on product and service quality.

    • We are committed to locating the ideal job for you and advise against paying for this service. There are no costs involved in securing employment with us.

    Key Skills : Administration, Credit Control, Copy Editing, EMC, Back Office Support

    Employment Type : Full-Time

    Department / Functional Area : Manufacturing

    Experience : 5-8 years

    Vacancy : 1

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    Credit Controller • Cape Town, Western Cape, South Africa