Sales / Administration

The LighthouseVredenburg, Western Cape, South Africa

3 days ago

Job description

KEY RESPONSIBILITIES

Sales maximization

Maintain and increase sales
Ensure staff are aware of new stock and can answer product related questions
Ensure no quotation remains on the system for more than 7 days
Ensure available stock is pushed and sold
Ensure targets are met and business growth ensured

Always providing excellent customer service

Ensure customer expectations are exceeded

Ensure that all customers are receiving service of the highest quality and standards

Ensure all queries have been attended to

Ensure that all customers have been contacted and that follow up notes are made on individual orders

Ensure all the Company values are lived and for all staff to attain the level of excellence required

Basic administration

Ensure the customer receives the correct products and delivery process is run in a smoother manner.

Ensure that customers are given feedback timeously

Ensure all customers are provided with constant service.

Ensure that stock levels are correct and minimize stock losses

Ensure orders are processed timeously

Ensure that stock received are checked, priced and displayed

Ensuring that showroom always looks presentable

To ensure a clean and tidy store to enhance display of the store

To ensure that the store is visually attractive and displayed to its maximum

To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing

To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.

Client satisfaction / expectation management

Participate effectively in a team and self-management

Incumbent achieves results in ways that build strong partnerships, both internally and externally

Client satisfaction / expectation management

Attending to incoming calls

Experience and Qualifications :

Matric

2 years’ retail sales experience in an electrical / lighting environment will be advantageous

Sales qualification advantageous

Computer Literate

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Sales/Administration • Vredenburg, Western Cape, South Africa

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