Job title : Officer, Account Originator
Job Location : Gauteng, Johannesburg
Deadline : November 30, 2025
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Job Description
To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.Qualifications
Type of Qualification : Secondary / High school / A levels / MatricField of Study : Not applicableExperience RequiredCredit Risk – PPBRisk & Corporate Affairs3-4 yearsInbound and Outbound contact centre experience – early, late and legal collectionsAdditional InformationBehavioural Competencies :
Adopting Practical ApproachesArticulating InformationChecking ThingsConveying Self-ConfidenceEstablishing RapportTechnical Competencies :
Active ListeningContact Centre Customer Relationship ManagementElectronic Communications & DevicesQuery ResolutionTelephone Caller HandlingBanking jobs