Inside Sales Representative

The Inside Sales Representative (ISR) is a revenue-generating role focused on closing ERP software deals through direct engagement with existing accounts. This role is responsible for managing the entire sales cycle remotely—from discovery to negotiation and close—while leveraging account-based selling strategies to maintain and expand existing customer relationships. The ideal candidate combines deal-closing expertise with a consultative and solution driven approach to ERP solution selling, helping businesses realize measurable ROI through digital transformation. Department Sales Employment Type Full Time Location SA | Central | Cape Town Workplace type Hybrid

Key Responsibilities

The Inside Sales Representative is a “full-stack” salesperson, focused on providing scale across multiple geographies by selling remotely. Key responsibilities include:

• Manage the full sales cycle remotely for existing ERP software clients
• Arrange and support tailored product demos and value-driven presentations to address client needs
• Lead discovery, solution fit, proposal development, pricing negotiation, and deal closure
• Build and maintain a strong sales pipeline to achieve revenue targets
• Identify and pursue upsell and expansion opportunities within existing accounts
• Develop strategic account plans to drive product adoption and revenue growth
• Collaborate with solution technologists, customer success, and implementation teams to ensure client satisfaction
• Maintain accurate CRM records and leverage analytics for personalized outreach
• Provide market and product feedback to internal teams to support continuous improvement
• Align with field sales or partners on strategic deals when necessary

Skills, Knowledge and Expertise

Preferred Qualifications

• Bachelor’s degree in business, Information Systems, or a related field

Essential Experience

• Minimum of 3 -5 years of inside sales experience in B2B software, ideally in ERP, CRM, or enterprise SaaS
• Proven track record of closing deals independently.
• Examples of driving expansion and renewals across a large territory
• Experience with account-based selling (ABS) strategies and enterprise customer engagement

Skills and Knowledge

• Familiarity with major ERP platforms (., NetSuite, Microsoft Dynamics, SAP, Oracle)
• Proficiency with CRM and sales tools (., Salesforce, HubSpot, Outreach, LinkedIn Sales Navigator)
• Advanced negotiation and closing skills
• Account and territory planning experience
• Experience of using sales methodologies MEDDICC, Challenger Sales.
• Strong understanding of business processes across finance, operations, HR, and supply chain
• Excellent presentation, discovery, and objection-handling skills
• Self-starter mindset with the ability to work cross-functionally

About Syspro

SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries. With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it’s more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.