Teams Supervisor (Planning & Scheduling)

About the job Teams Supervisor (Planning & Scheduling)

Location : Stellenbsoh | Type : Full-Time | Department : Operations / Scheduling

Are you a proactive planner with a knack for coordination, team leadership, and hitting tight deadlines with precision? We're looking for a highly organized and dynamic Teams Supervisor to take the lead on planning and scheduling across multiple departments and projects. This is your opportunity to play a central role in ensuring smooth operations, exceptional service delivery, and effective resource management.

What You'll Do

Lead the Team

Supervise, coach, and motivate a scheduling team to achieve project timelines and service excellence.

Act as the central link between management, technical teams, sales, and clients on all planning and scheduling matters.

Monitor team performance, deliver regular feedback, and support professional growth.

Develop, manage, and refine schedules for jobs, services, and internal tasks.

Use planning tools like Eworks , email, and reporting systems to manage workflows and timelines.

Prepare quotes for services and ensure resources are allocated for maximum efficiency.

Proactively resolve conflicts and identify scheduling risks before they become problems.

Coordinate Projects & Sales

Work with project managers to build robust schedules with milestones and deliverables.

Keep everyone on track from operations and engineering to sales and client support.

Handle over-the-counter and small system sales coordination with precision.

Track & Report Progress

Monitor timelines and job status across all projects.

Report key metrics such as on-time completion, resource utilization, and performance risks.

Compile service, incident, and equipment failure reports for internal and client use.

Continuously Improve

Identify areas for process improvement through post-project reviews.

Stay current with trends and best practices in scheduling, project coordination, and planning technologies.

Required Skills

Diploma or relevant certificate in a related field

Strong leadership and communication skills

An analytical mindset and sharp attention to detail

Excellent organizational and time management abilities

Adept with scheduling tools, email platforms, and reporting software

Proficient in report writing and documentation

Preferred Experience

3+ years in a scheduling, planning, or coordination role

Experience in fast-paced, multi-team environments

Strong ability to manage priorities across cross-functional teams and client needs

Join Us

If you're passionate about keeping projects on track, leading a capable team, and making operations smoother and smarter, we'd love to hear from you.

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