ACADEMIC OPERATIONS ADMINISTRATOR X4

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose :

To maintain student records; including Reseller Administration, responding to product queries, Reseller Administration, Assessment administration, Database and Register Management, Communication with Resellers and Students, Support Centre Administration and Support

Duties & Responsibilities :

Support Centre Administration

• Implement support centre plan
• Communication : Communicate with the relevant campus staff on each support centre activity as per plan
• Written and verbal communication must be relevant to the query
• Advise Line manager of any possible challenges in time
• First Responder in assisting when problems arise
• Administration : Manage Database (including registers and other reports)
• Meticulous record keeping (Customer and Financial)

Student Support

Operational Administration

Order Processing :

Inventory Management :

Product Knowledge :

Documentation and Reporting

Process Improvement

Collaboration

Compliance and Policies

Project Planning

Minimum Requirements :

Qualifications

Experience

Key Competencies (Operations) :

Salary : Market related.

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.

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