Demand Planner

Overview

The purpose of the position is to keep stock levels at optimum levels in all locations across the country. This department is important in maintaining model stock levels across all locations, executing promotions, managing item masters, forecasting, planning, and uploading allocations and to manage suppliers. It stretches over several customers and national stock holding. Relationship management, reporting, and expediting on assured supply issues are of importance for the department. A strong sense of urgency and attention to detail are key requirements.

Responsibilities

• Maintain professional relationships with customers and suppliers and handle queries with escalation where needed.
• Report stock cover across all customers and locations using the Projected Days Cover Report and ensure accuracy of all information.
• Manage out-of-stock scenarios, investigate excess stock situations, and communicate changes to stakeholders.
• Assume responsibility for assured supply of product within all regions within agreed model stock parameters.
• Receive daily open purchase order reports from distribution centers to ensure planned deliveries and follow up with suppliers on non-deliveries.
• Manage inbound deliveries, import processes, export processes, and imports tracking reports for all applicable stock items.
• Build effective relationships with internal and external clients to improve operating efficiencies and assist operations with inbound planning and receipt of import containers.
• Perform seasonality forecasts and maintain monthly, weekly, and daily reporting for all customers as required.

General

Live the Company values; driven with very good verbal and written communication skills; build excellent relationships with DCs, customers, and suppliers; perform weekly telecoms / meetings with DCs to align on special requirements and align volumes; adhere to quality standards, programs, and procedures.

Experience Required

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