Senior Analyst

To implement and action the creation and compilation of management and strategic reports aligned to strategic intent; through qualitative and quantitative research and analysis; and recommending insights that enable sound business decisions through others, as per Nedbank's business strategy.

Job Responsibilities

• Produce targeted reports / presentations that summarize findings and recommendations to inform senior management decision-making by managing the data collection and analysis process within timelines, specifically relating to Human Resources data.
• Apply sound knowledge of technical data applications (Power BI, data principles, data modelling, etc.) to digitize and optimize reporting on headcount, EE, vacancies, attrition, and support decision-making processes.
• Solve customer needs and drive business strategy by providing insights and managing data analysis and interpretation on strategic issues and challenges faced by Nedbank.
• Deliver key insights to support strategic decision-making by responding timeously and professionally to various ad hoc business requests impacting the division and organization.
• Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timely and accurate resolutions.
• Identify stakeholder requirements and collaborate across divisions to achieve common goals.
• Create, maintain, and coordinate team effectiveness and discipline through stakeholder collaboration.
• Manage client expectations by identifying needs, delivering, and maintaining service standards throughout the process.
• Minimize risk and enhance customer satisfaction by developing embedded reporting processes aligned with Nedbank standards.
• Achieve Nedbank goals and objectives within budget by driving processes to improve internal customer satisfaction.
• Report and present key findings effectively to enable decision-making in line with regulations and legislation.
• Improve customer delivery / experience by fostering a proactive environment of quality analytics and strategic insights.
• Deliver automated reporting solutions by monitoring, examining, and recommending improvements.
• Identify performance gaps and agree on appropriate actions.
• Stay abreast of expertise and stakeholder expectations by building self-capability through training and development.
• Participate in developing and implementing action plans to address culture survey issues.
• Achieve operational excellence by supporting business optimization improvements through team engagement.

Essential Qualifications - NQF Level

Preferred Qualification

Minimum Experience Level

Technical / Professional Knowledge

Please contact the Nedbank Recruiting Team at

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Nedbank Ltd Reg No 1951 / / 06. Authorised financial services and registered credit provider (NCRCP16).

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