ServiceNow Solution Architect

Job Description :

A ServiceNow Solution Architect is responsible for designing and implementing ServiceNow solutions that meet the needs of their organization. This role requires a deep understanding of ServiceNow's capabilities and a strong understanding of the business processes and requirements of the organization.

Key Responsibilities :

• Solution Design : Work closely with stakeholders to understand business requirements and design a ServiceNow solution that meets those requirements.
• Implementation : Responsible for implementing the ServiceNow solution, working with developers, administrators, and other stakeholders to ensure a successful implementation.
• Integration : Responsible for integrating ServiceNow with other systems in the organization, such as HR or IT systems.
• Customization : Customize ServiceNow to meet the specific needs of the organization, developing custom applications, workflows, and integrations.
• Testing : Responsible for testing the ServiceNow solution to ensure it meets requirements and functions as expected.
• Documentation : Create documentation of the ServiceNow solution, including requirements, design, and implementation details.
• Training : Provide training to end-users and administrators to ensure successful adoption and use of the ServiceNow solution.

Requirements :

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.