Store Manager (Clothing Retailer)

You will be required to Lead by example

• Be at work 20 minutes before start of shift with the Store Manager to allow for ample time to prep for when team starts shift.
• Complete all task accurately and timeously.
• Communicate effectively with both the Head office team and staff.
• Follow all company policies and procedures.
• Ensuring daily tasks and admin duties are completed
• Prevention of stock loss

You will be required to follow all lawful instructions issued to you by the head office and ensure all tasks are completed accurately and timeously.

You will be responsible for the opening and closing of the store.

You will be responsible for all the cash in the store

You will be responsible for all the stock in the store

You will be responsible for the Development and affective management of all staff in the store that is new appointments and staff promotions

You will be responsible for developing an action plan to ensure all staff can be developed i.e., succession planning

You will be responsible for counselling and discipline of all staff in the store with the managers guidance

You will be responsible for identifying staff for development

You will be responsible for identifying and coaching non performing staff members

You will be required to do accurate follow ups on tasks issued to staff

You will be responsible for the Stockroom controller

You will be responsible for ensuring the unpacking of all stock received is unpacked with speed and accuracy

You will be responsible for checking that all stock received is tagged correctly

You will be responsible for the control of all stock in and out of stockroom and merchandising of stockroom

You will be responsible for Replenishment of stock

You will be responsible for Management of stock

You will be responsible for authorising transactions i.e., Refunds and exchanges

You will be responsible for dealing with customer complaints and queries

You will be responsible for daily admin functions.

Report figures to head office