Parts Sales Representative

The Parts Sales Representative is responsible for the efficient, professional, and cost-effective management of the Companys parts, warranties, and client service functions. This role includes sourcing suppliers, managing inventory, overseeing daily department operations, and maintaining strong client relationships including over the counter, workshop, and warranty clients.

Candidate will also be doing over-the-counter sales - earning commission.

Key Responsibilities

Parts & Warranty Management

• Oversee and coordinate all parts and service-related activities, ensuring accurate record-keeping and operational efficiency.
• Manage the daily functions of the parts department.
• Source and order parts at competitive prices while ensuring product quality and correct specifications to optimize gross profit.
• Open and close job cards in line with SOPs.
• Monitor weekly parts availability and manage inventory accordingly.
• Handle all parts sales, invoicing, receiving, and dispatch processes.
• Submit all warranty claims promptly and follow up on approvals.
• Maintain detailed service and warranty records for accurate tracking and reporting.
• Conduct monthly spot checks and bi-annual full stock counts.
• Handle client interactions professionally, addressing concerns and collaborating with the General Manager on issue resolution.
• Maintain clean and organized workspaces in line with company housekeeping standards.

Procurement & Financial Oversight

Fleet Coordination

Health & Safety Compliance

Communication & Reporting

Human Resources & Leadership

Required Experience & Qualifications

Computer Literacy

Personal Attributes