Client Experience & Operations Manager (Somatic / Embodiment Coaching)

Overview

Client Experience & Operations Manager (Somatic / Embodiment Coaching)

Join to apply for the Client Experience & Operations Manager (Somatic / Embodiment Coaching) role at Somewhere

Position : Client Experience & Operations Manager

Salary Range : USD / month

Business Location : Florida, USA

Working Hours : Remote Full Time, 8 : 00 am to 5 : 00 pm EST (open to flexible hours) - Some weekend work is required

About The Company

The company is a global embodiment movement founded by a bestselling author, blending transformation, business, and nervous system mastery.

We’ve certified 80+ facilitators, served thousands of members, and hosted world-class live events.

Our Next Chapter Is Bold

10,000 members

100,000 books sold

Global recognition as the #1 embodiment platform in the world

To get there, we’re hiring an experienced Client Experience & Operations Manager — someone who brings structure to scale, excellence to execution, and measurable growth to every process.

This is not an entry-level support role.

You’ve done this before. You’ve built systems that drive revenue, retention, and client satisfaction — and you have the numbers to prove it.

The Role

This hybrid position combines operations, client experience, and performance tracking.

You’ll design and run the backend systems that keep clients engaged, affiliates supported, and the Body Talk ecosystem flowing seamlessly — while creating KPIs that show real, trackable results.

Key Responsibilities

Client Experience & Retention

• Create and maintain clear pathways for clients to engage, stay active, and get results.
• Build KPI dashboards to measure engagement, retention, and satisfaction.
• Monitor participation, re-engage drop-offs, and design retention touchpoints.
• Manage onboarding, access, and follow-up systems for all offers.
• Collect and organize testimonials, feedback, and case studies.

Affiliate & Partner Management

Operations & Backend

Founder Support & Reporting

You’ll Be a Perfect Fit If You

Energy & Culture Fit

This role holds the nervous system of the business — keeping energy, care, and systems in sync.

You think in solutions, not stories. You’re grounded, communicative, and thrive on turning chaos into clarity.

Embodied Mantra

“I run the flow that allows the company to expand without friction.”

Position Details

How to Apply

In the application page, please include a link to your portfolio + a short Loom (2-3 minutes) answering :

#J-18808-Ljbffr