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Carer Coordinator

Carer Coordinator

Faircape HealthWes-Kaap, South Africa
5 days ago
Job description

Faircape Health delivers the full continuum of care across six world-class healthcare facilities, all located within luxury retirement villages in prime Western Cape locations.

We are looking for a Carer Coordinator to join our dedicated healthcare team at Cle Du Cap located within the Southern Suburbs .

If you are passionate about exceptional care, thrive in a leadership role and enjoy the pace of a dynamic healthcare environment, this is your chance to make a real difference. In this role, you’ll inspire, guide and train our team of carers, ensuring they remain motivated, confident and committed to delivering the compassionate care we are known for.

What We Offer

  • ✅ A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
  • ✅ Additional leave rewards for long‑term commitment.
  • ✅ Recognition for your dedication through quarterly performance bonuses.
  • ✅ Exclusive discounts on high‑speed internet, ensuring you stay connected.

Key Responsibilities

  • Lead, supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents / patients.
  • Ensuring care plans are properly executed and charted on the online internal system.
  • Monitor compliance with company policies and procedures, ensuring adherence and reporting any non‑compliance to the Carer Manager.
  • Conduct probation assessments, and ensure that performance documentation is completed and submitted timeously.
  • Address disciplinary issues by reporting and investigating incidents, logging them with HR, and issuing necessary outcomes in accordance with the company’s guidelines.
  • Ensure that each shift is adequately staffed, and that leave requests (annual, sick, or family responsibility) are accurate, submitted promptly, and planned in advance.
  • Ensure staff are presentable and well groomed at all times, this would include ensuring staff are wearing correct uniforms.
  • Conduct direct intervention training and identify any gaps in knowledge or skills within the team, ensuring that they are promptly addressed.
  • Ensure carers respond promptly to call bells, panic buttons, and emergency situations, while also providing assistance to the team with care tasks and activities as needed.
  • Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents / patients.
  • Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
  • Ensure equipment allocated to staff is securely stored, checked, and accounted for at the end of each shift. Additionally, ensure healthcare inventory supplies are accurately issued and maintained with regular inspections.

    • Skills and Attributes

  • Exceptional leadership and managerial abilities
  • Strong time management and organizational skills
  • Competent in guiding, mentoring and supporting team members
  • Flexible and adaptable in diverse situations
  • Responsible, accountable and dependable
  • Excellent critical thinking and problem‑solving abilities
  • Consistent adherence to instructions and protocols
  • Outstanding interpersonal skills
  • Proficient in computer use
  • Professional demeanour and etiquette
  • Ability to perform well under pressure

    • Additional Requirements

  • Clear health, criminal and credit records.
  • Contactable, positive references.

    • Working Hours

  • Monday to Friday, 07 : 00 to 17 : 00, with occasional weekend and public holiday shifts as operationally required.
  • The ideal candidate should be adaptable and flexible outside normal working hours to occasionally respond to emergencies, coordinate staff cover in instances of absenteeism, arrange support or transport for team members and attend to the night shift (only when required) for probation reviews, training or disciplinary matters.

    • Compensation

  • The salary offered will be dependent on qualifications, experience, and other market-related factors.

    • Visit Faircape Health to learn more about us and apply today.

    Your application will only be considered should you complete the following :

  • 1) The one way online interview – the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
  • 2) Written references are compulsory and applications submitted without these will not be considered.

    • Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

    Transform your career and make a difference in residents' lives with Faircape Health!

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