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OMF Client Relations Consultant (Knysna Square)

OMF Client Relations Consultant (Knysna Square)

Old MutualKnysna, Western Cape, South Africa
24 days ago
Job description

Overview

Let''s Write Africa''s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role. Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.

Responsibilities

  • Provide telephonic and face-to-face service to customers in accordance with business, process and compliance rules.
  • Be individually accountable for achieving results through own efforts.
  • Adhere to service and quality standards and to applicable rules and processes.
  • Demonstrate moderate to high level of technical knowledge and maintenance of multi-skills across product and process relevant to the business area.

Skills and Competencies

  • Action Oriented
  • Communicates Effectively
  • Customer Focus
  • Decision Quality
  • Ensures Accountability
  • Instills Trust
  • Interpersonal Savvy
  • Nimble Learning
  • Education

    Matriculation Certificate (Matric)

    Closing Date

    14 September 2025, 23 : 59

    The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

    The Old Mutual Story!

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    Client Consultant • Knysna, Western Cape, South Africa