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Specialist : Media Relations (Service Render Contract)

Specialist : Media Relations (Service Render Contract)

South African Bureau of StandardsPretoria, ZA
11 days ago
Job description

Job title : Specialist : Media Relations (Service Render Contract)

Job Location : Gauteng, Pretoria

Deadline : October 18, 2025

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Purpose Statement

  • To develop and support the implementation of media relations operational plan aimed at enhancing effective relations with the media as well as support the broader reputation enhancement of the SABS.

    • Minimum Requirements

    Qualifications

  • Matric
  • Diploma + Advanced Diploma / B-Degree in Public Relations, Journalism or Communication or a related field
  • NQF Level 7

    • Experience

  • 8 years relevant work experience in media relations
  • 4 years specialist experience
  • Proven track record in developing media relations strategies and annual media plans at corporate level
  • Proven track record in writing and disseminating media releases

    • Duties and Responsibilities

    Functional Management

  • Contribute to the development of and implement a media relations operational plan in collaboration with the Head.
  • Develop and implement an annual media plan with quarterly deliverables in collaboration with the Head.
  • Provide subject matter expertise to the organisation regarding media relations protocols and processes.
  • Communicate overall media trends and results to the various business unit managers in consultation with the Head.
  • Act as media liaison for the SABS, when required.
  • Review media policies and procedures in consultation with the Head, as and when required.
  • Identify opportunities to improve media exposure.
  • Resolve media relations queries professionally within scope of control and timeously according to approved standard operating procedures, in consultation with the Head.
  • Develop and maintain appropriate relationships with the media.
  • Responsible for the dissemination of media releases in consultation with the Head, and management of a media list.
  • Ensure the effective media monitoring of SABS operations.
  • Release disseminated press releases to the SABS Marketing & Communications business unit for inclusion on relevant channels (e.g., website, social media, internal email, etc.) in consultation with the Head.
  • Implement all media initiatives according to the approved standard operating procedures to minimize all brand risk and build the SABS corporate identity in the market.
  • Collaborate with internal stakeholders on media initiatives when required.
  • Provide input and compile reports and presentations as requested
  • Research and update the head regarding the latest media best practice

    • Risk and Compliance Management

  • Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
  • Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
  • Support and provide evidence to all internal and external audit and regulatory requirements.
  • Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

    • Stakeholder Management

  • Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
  • Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
  • Represent and participate in the organisation’s committees and tasks teams when required.
  • Convene and attend meetings and present findings and business cases to relevant stakeholders when required.
  • Actively liaise and build relationships with SABS clients and service providers to ensure that the service standards are met appropriately.
  • Effectively manage customer complaints through timeous resolution and / or escalation as required.
  • Analyze queries and develop mechanisms to proactively resolve common issues and share lessons learned.
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    Specialist Contract • Pretoria, ZA