Workshop Co-ordinator

Job category : Engineering, Technical, Production and Manufacturing

Location : Durban

Contract : Permanent

Remuneration : Market Related

EE position : No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance, and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

Introduction

The purpose of the role is to manage and coordinate the daily operations of the workshop, ensuring maximum efficiency, productivity, and customer satisfaction while maintaining high standards of safety and workmanship.

• Assign tasks to technicians based on their skill level, efficiency, and the priority of the job.
• Oversee job progress, ensuring that work is completed within the established deadlines.
• Perform quality checks and conduct final road tests on completed vehicles to ensure they meet standards.
• Collaborate with the parts and service departments to align repair schedules.
• Offer technical support and guidance to technicians whenever necessary.
• Ensure all repairs and maintenance activities are properly documented.
• Maintain workshop tools and equipment, ensuring adherence to health and safety regulations.
• Support the training and development of junior technicians and apprentices.
• Identify opportunities for process improvements to enhance overall workshop productivity.
• Proven experience in an automotive workshop environment.
• Strong technical knowledge of vehicle systems and diagnostics.
• Ability to identify trends in failures and work out root causes and preventative measures.
• Excellent organizational and leadership skills.
• Ability to manage time and prioritize tasks effectively.
• High attention to detail and commitment to quality.
• Good communication and interpersonal skills.
• Ability to work long hours.
• Physically fit.
• Integrity and Loyalty : Display loyalty, display integrity, do the right thing always!
• Can Do : Must have a can-do attitude, believe in yourself, and live out our values always.
• Continuous Improvement : Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.
• Superior knowledge of City Logistics service offerings.
• Respect and Care : Always show respect, care for, and treat everyone fairly, put people first.

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