Medical Accounts Receivable Administrator - Est Working Hours (Remote)

Overview

ISTA Personnel Solutions South Africa is a global BPO company, partnering with a U.S.-based healthcare administration client.

We are seeking a detail-oriented, tech-savvy Medical Accounts Receivable Agent to support our client.

The primary responsibility of this role is to review and reconcile aging reports, post payments, adjustments, and write-offs, and follow up on outstanding balances.

You will collaborate with U.S.-based billing and operations teams to ensure accurate record-keeping and compliance with client protocols.

PLEASE NOTE :

Working Hours : This role requires you to work EST hours, Monday – Friday, 9AM – 6PM EST (16 : 00pm – 01 : 00am South African time; subject to change depending on daylight savings).

Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.

Applicants without a fixed fibre line cannot be considered.

Power Backup : A reliable power backup solution is required to manage load shedding and power outages.

Applicants without a power backup cannot be considered.

Work Environment : This is a fully remote working role.

Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA).

What You'll Do

• Review and reconcile aging reports to identify outstanding balances.
• Post payments, adjustments, and write-offs accurately and on time.
• Follow up on coinsurance balances and assist with collections.
• Maintain accurate records and ensure compliance with client protocols.
• Collaborate with U.S.-based billing and operations teams.

Qualifications

Additional Information

If you are not contacted within 14 working days, please consider your application unsuccessful.

#J-18808-Ljbffr