Pre-Sales Technical Consultant

Purpose

This role provides technical support and expertise to the sales team and customers.

Key Missions

• Ensures to be the main contact point for technical topics between customers and IDEMIA
• Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap
• Promotes IDEMIA products and services to customers
• Provides on-going technical support to sales and contributes towards the preparation of sales presentations tender responses and proposals
• Implements projects
• Collects functional requirement specifications for applicable products with the customer
• Manages the product selection process and ensures the right product is selected to match customers requirement
• Participates in the project delivery and technical implementation
• Coordinates final validation for applicable products with customers
• Mainains a close relationship with technical counterpart of custome
• Engages constantly in product specification reviews to upsell and influence the next product evolution
• Assists in quality complaints from customer on delivered products through first level local troubleshooting
• Supports quality team in the resolution of problem and coordinates response or communication to the customer
• Promotes and implements standard products for small to medium size customers
• Works under close supervision

Profile & Other Information

Seize all the opportunities of our fast-paced environment. Expect the unexpected.

Required Experience :

Contract

Key Skills

Joomla, Animation, Communication, Brand Communications, Assembling

Employment Type

Full-Time

Experience

years

Vacancy

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