Events and Operations Manager

Your Role Will Include :

Building and nurturing long-term relationships with clients, acting as their primary point of contact

Planning and delivering events from concept through to execution, ensuring every detail aligns with client goals and budget

Managing event budgets, tracking expenses, and ensuring cost-effectiveness without compromising quality

Coordinating with suppliers, venues, AV providers, designers, and contractors to deliver seamless events

Overseeing event logistics, on-site operations, and ensuring everything runs smoothly on the day

Maintaining and managing guest lists in Excel and registration systems, including reports and updates

Leading, training, and managing event staff and temporary promoters

Resolving on-the-day challenges with professionalism and efficiency

Creating post-event reports and providing actionable insights for future improvements

Identifying new business opportunities within existing accounts to drive client retention and growth

What Were Looking For :

Bachelors Degree or equivalent experience in Business, Marketing, PR, Communications, or related field

Minimum 3 years experience in account management or client relationship management

Background in Events, Experiential Marketing, or Hospitality

Advanced Excel skills and proficiency with Microsoft Office Suite

Exceptional organisational and time-management abilities

Confident communicator with strong negotiation and leadership skills

Financial acumen and experience managing event budgets

A creative problem-solver with a keen eye for detail and a passion for customer experience

Ability to thrive in a fast-paced, hands-on environment

Must have own vehicle