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Sales Coordinator (External Applications Only - Mamelodi East)

Sales Coordinator (External Applications Only - Mamelodi East)

CashbuildPretoria, ZA
5 days ago
Job description

Job title : Sales Coordinator (External Applications Only - Mamelodi East)

Job Location : Gauteng, Pretoria

Deadline : October 23, 2025

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Description :

  • Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

    • Requirements :

  • Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience
  • Plan reading experience would be advantageous
  • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
  • Above average numeric skills
  • Proven ability to provide exceptional Customer Service
  • Proven ability to work under pressure
  • Must be computer literate
  • Proven strong organising, planning and delegation skills

    • Key Performance Area :

    Sales

  • Issuing and follow up of quotations in order to generate sales
  • Quote process and control Special Orders
  • Reading of building plans and ensuring quotations are correct and within the agreed timeframe
  • Manage the telephone, answer, and return calls, ensure follow ups are done
  • Conduct competitor analysis to ensure competitiveness of the store
  • Communicate bulk deposit transfers to Customers
  • Promote loyalty programs (VIC and Charge Card Customers)

    • Deliveries

  • Manage an efficient delivery service and ensuring that the correct rates are charged
  • Deliveries dispatched within the required time limit
  • Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer

    • Customer Service

  • Effective Customer Service Desk Management
  • Record, follow up and resolve Customer Complaints
  • To ensure an efficient Customer Service at all times (all Customers are attended to)
  • Telephone etiquette (to ensure that all calls are answered within the required time)

    • Store Standards

  • Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.
  • Price changes to be implemented in line with advertised prices.
  • Implementation of planograms

    • People Management

  • Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
  • Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
  • Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

    • Safety (OHSA) Requirements

  • Ensure that safety standards are adhered to
  • Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

    • Security Awareness

  • Be aware of any suspicious people and / or activities in and outside the Store.
  • Password security
  • Sales / Retail / Business Development  jobs
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    External Sales • Pretoria, ZA