Client Services Administrator

A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg.

Purpose

To provide professional first line support to clients and sales support

Responsibilities

• Render client services : updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.
• Administrate Claims : Verify claim documents as per standard procedure, submit all claims received to head office, keep claims register up to date.
• Advise clients of cancelations
• Office Administration : Manage mail and fax, prepare statistical reports.

Requirements