ATM Reconciliation Coordinator Clerk

Purpose of the role :

To coordinate and reconcile ATM transactions by ensuring accurate cash orders daily balancing issue resolution and effective liaison between branches clients and the National Reconciliations Manager.

Key responsibilities :

• Communication of and follow up on instructions to allocated branches with regards to monthly cash orders packing schedules and re-deposits
• Branch liaison and real-time issue resolution with regards to cash orders transfers packing schedules and ATM loads etc.
• Daily monitoring pulling from the system (I-Cash) and review of branch capturing.
• Intermediary between client and branch with regards to instructions issues and normal day to day business
• Balancing on ATM devices on a daily basis.
• Working on a balancing sheet providing accurate feedback.
• Working on claims received from the client.
• Dealing with CPC Activations (stained and burnt notes)
• Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
• Obtaining an understanding of all reported issues from branches keeping a log and escalating timeously and accurately to National Reconciliations Manager.
• Provision of training from time to time to branch supervisors / Recon Clerks on the Capitec ATM process.
• Other related activities as instructed by NR Manager
• Assisting with operational queries.

Requirements :

Daily / monthly reporting :

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

Required Experience :

IC

Key Skills

Clinical Research,Accounts Management,Delivery,Drafting,HR,Document Management

Employment Type : Full-Time

Experience : years

Vacancy : 1