Talent.com
Internal Sales Manager Midrand
Internal Sales Manager MidrandZest Worx • Midrand, Gauteng, South Africa
Internal Sales Manager Midrand

Internal Sales Manager Midrand

Zest Worx • Midrand, Gauteng, South Africa
30+ days ago
Job description

Internal Sales Manager

The Internal Sales Manager will lead, guide, and inspire internal office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence in department management, promptly addressing issues.

Duties & Responsibilities

Critical Success Factors :

  • Motivating and managing the internal sales team effectively.
  • Proficiency in internal systems management.
  • Technical knowledge relevant to product offerings.
  • Understanding of market dynamics and the company's position within it.
  • Consistent delivery of high-quality service.
  • Commitment to team development.

Managing Internal Staff :

  • Supervise approximately 10 staff members, including receptionists, sales support, and front desk personnel.
  • Set performance standards, foster a customer-centric approach, and encourage continuous improvement.
  • Provide training, support, and guidance to enhance team performance and talent pipeline.
  • Maintain discipline regarding timekeeping and leave management.
  • Conduct internal meetings and performance reviews, ensuring effective communication.
  • Keep Sales Manager informed of any emerging issues.
  • Controlling Internal Business Systems :

  • Serve as the primary user of the Syspro system, training and supporting team members in its optimal use.
  • Ensure adherence to established processes and procedures, identifying and addressing performance constraints.
  • Coordinate with other departments to align internal sales operations with organizational needs.
  • Manage order books, production planning, stock control, and credit management.
  • Assist Logistics Manager with transport planning and execution.
  • Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs).
  • Technical Knowledge :

  • Acquire comprehensive knowledge of products, industry standards, applications, installations, warranties, and construction processes.
  • Understanding Market and Products :

  • Understand the company's relevance strategy, target markets, and customer needs.
  • Monitor interactions with customers to enhance their experience and address issues promptly.
  • Stay informed about market trends and communicate findings to the Sales Manager.
  • Providing High-Level Service :

  • Deliver superior service to internal and external customers, ensuring accuracy, consistency, and timeliness.
  • Communicate clearly and concisely, assisting customers in understanding products and systems while managing expectations effectively.
  • People Development :

  • Apply key group concepts and support team members in their application.
  • Identify opportunities for personal and team development and collaborate with the manager on learning and improvement initiatives.
  • Desired Experience & Qualification

  • Matric certificate (with strong mathematical skills)
  • Relevant tertiary qualification will be beneficial
  • Proficiency in MS Office (Word & Excel); familiarity with ERP systems preferred
  • Bilingual proficiency
  • Organized, detail-oriented, and able to work within defined parameters
  • Calm, consistent, and capable of working under pressure
  • Strong leadership skills with the ability to guide and motivate a team
  • Quick-thinking and adept at handling customer inquiries and complaints
  • Previous experience in a fast-paced service environment with direct customer interaction, sophisticated IT systems, and technical products management
  • Own vehicle
  • #J-18808-Ljbffr

    Create a job alert for this search

    Sales Manager • Midrand, Gauteng, South Africa

    Related jobs
    Internal Sales Representative Midrand

    Internal Sales Representative Midrand

    Fusion Recruitment • Midrand, Gauteng, South Africa
    A well-established company located in Midrand is looking for an Internal Sales Representative to join their team!.Knowledge of K8 and Rapid Trade will be advantageous. Duties and Requirements includ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager - Independent retail (Hardware channel)

    Sales Manager - Independent retail (Hardware channel)

    Telebest • Centurion, Gauteng, South Africa
    Sales Manager - Independent retail (Hardware channel).Relevant tertiary qualification advantageous.Minimum 5 years of experience in sales. At least 2 years managing independent retail or hardware ac...Show more
    Last updated: 30+ days ago • Promoted
    Distribution Sales Manager | Centurion

    Distribution Sales Manager | Centurion

    The Recruitment Council • Centurion, Gauteng, South Africa
    Are you a commercially minded and client-centric leader ready to drive measurable growth and forge deep partnerships within the Independent Financial Advisor (IFA) and wealth manager landscape?.A p...Show more
    Last updated: 30+ days ago • Promoted
    Dealer Sales Manager - Centurion

    Dealer Sales Manager - Centurion

    Tracker South Africa • Centurion, Gauteng, South Africa
    Reporting to the Head Northern Region, the successful candidate will be responsible for managing sales targets and relationships amongst Dealer groups and Fitment Centers for the Dealer Channel at ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager 35k

    Sales Manager 35k

    InspHired Recruitment Solutions • Sandton, Gauteng, South Africa
    Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continu...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager Midrand

    Sales Manager Midrand

    Network Engineering • Midrand, Gauteng, South Africa
    Sales Manager with Experience in Pumps, Agitators, or Mineral Processing.Are you a dynamic sales professional with a proven track record in the pumps, agitators, or mineral processing industry? Are...Show more
    Last updated: 30+ days ago • Promoted
    Head Manager Fourways

    Head Manager Fourways

    Recruitment Insured • Randburg, Gauteng, South Africa
    Our client, a well-established short-term insurance Underwriting Manager, specialising in niche products is seeking to recruit a Sales Manager to join their dynamic Fourways, Johannesburg team.Lead...Show more
    Last updated: 30+ days ago • Promoted
    Sales Specialist Midrand

    Sales Specialist Midrand

    Network Engineering • Midrand, Gauteng, South Africa
    A Global Industrial Equipment Manufacturer in Midrand is looking to hire an experienced Inside Sales Specialist.Aftermarket Inside Sales Specialist. This person will be responsible for providing quo...Show more
    Last updated: 30+ days ago • Promoted
    Regional Sales Manager

    Regional Sales Manager

    Level-Up • Sandton, South Africa
    Assist the Head of Sales with developing and implementing the dealer network strategy.Grow the dealer network throughout the designated region. Lead the regional team in accordance with the Legitima...Show more
    Last updated: 30+ days ago • Promoted
    Regional Sales Manager - Invitro Diagnostics

    Regional Sales Manager - Invitro Diagnostics

    Danaher - Global • Centurion, Gauteng, South Africa
    Regional Sales Manager – Africa.Radiometer, a Danaher Operating Company.Johannesburg, South Africa (On-site).Radiometer is a global leader in acute care testing solutions, providing innovative diag...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Manager

    Inside Sales Manager

    Talent Sam • WorkFromHome, Gauteng, South Africa
    Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver S...Show more
    Last updated: 30+ days ago • Promoted
    ISP Sales Manager

    ISP Sales Manager

    Milton Resourcing • Midrand, South Africa
    This role requires a strategic thinker with strong leadership and business development skills to deliver exceptional results in the enterprise and business segments. Develop and implement sales stra...Show more
    Last updated: 2 days ago • Promoted
    Internal Recruiter Midrand

    Internal Recruiter Midrand

    Express Employment Professionals SA - Midrand • Midrand, Gauteng, South Africa
    Our client, a leading global market player in the.The position may become permanent after one year.The ideal candidate will have experience in the. The responsibilities of the recruiter include, but...Show more
    Last updated: 30+ days ago • Promoted
    Internal Sales Manager

    Internal Sales Manager

    Zest Worx • Midrand, Gauteng, South Africa
    Sales Manager with confidence in department management, promptly addressing issues.Motivating and managing the internal sales team effectively. Proficiency in internal systems management.Technical k...Show more
    Last updated: 30+ days ago • Promoted
    Internal Sales Representative

    Internal Sales Representative

    Fusion Personnel • Midrand, Gauteng, South Africa
    A well-established company located in Midrand is looking for an Internal Sales Representative to join their team!.Knowledge of K8 and Rapid Trade will be advantageous. Duties and Requirements includ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager

    Sales Manager

    iStaff Recruitment • Northern Suburbs, South Africa
    As a Sales Manager, you will be responsible for developing and implementing sales strategies, leading a team of 7 sales reps (internal and external), and ensuring targets are met.Solid experience m...Show more
    Last updated: 17 days ago • Promoted
    Internal Sales Consultant Randburg

    Internal Sales Consultant Randburg

    UDM International (Pty) Limited • Randburg, Gauteng, South Africa
    UDM International (Pty) Limited is an up-market direct marketing company based in Randburg.The company was established in 1994 and currently employs around 300 highly motivated and successful staff...Show more
    Last updated: 30+ days ago • Promoted
    Internal Sales Representative Centurion

    Internal Sales Representative Centurion

    Prosperitas Personnel • Centurion, Gauteng, South Africa
    Our client is a growing industrial concern and is looking for an Internal Sales Representative.This role is looking for someone that has the potential in the future to move into a role that will gr...Show more
    Last updated: 30+ days ago • Promoted