This position suits a self-reliant couple who thrive in a true bush setting; one leads guests on foot with confidence and care, while the other hosts guests and keeps the front of house running smo... Show more
UK-based cleaning company and help ensure customer enquiries are followed up, managed and converted into bookings.You’ll support the sales process by engaging with warm leads, answering customer qu... Show more
This position suits a self-reliant couple who thrive in a true bush setting; one leads guests on foot with confidence and care, while the other hosts guests and keeps the front of house running smoothly. Core Criteria: Trails Guide / Apprentice Trails Guide - FGASA qualification (NQF 2 or NQF 4) - Valid Trails Guide qualification with current backup trails (lead trails advantageous) [CONFIRM: requirements at apprentice level?] - Valid PDP and drivers licence - Valid First Aid certificate with a wilderness component - Relevant firearm competency and registration - Big 5 guiding experience - Strong communication skills and a professional approach to guests - Physically fit and comfortable in a remote bush environment Front of House Host - Previous hospitality, front office or hosting experience (advantageous) - Strong hosting and guest relations skills - Excellent communication and customer service skills - Computer literate with confident email correspondence - Ability to multitask and stay composed under pressure - Well-organised, professionally presented, with a positive attitude Core Responsibilities: Trails Guide / Apprentice Trails Guide - Lead guided bush walks and walking safaris in line with safety protocols and reserve standards - Assist with game drives when required - Deliver engaging, informative and safety-focused guest experiences - Interpret wildlife, ecology and tracking for guests - Ensure guest safety at all times while on foot - Assist with reserve management tasks, bush clearing and field maintenance - Support lodge operations and guest hosting where needed Front of House Host - Welcome and host guests with professionalism and warmth - Oversee check-ins and check-outs - Handle guest enquiries and requests with excellent service - Ensure guests feel comfortable and well looked after throughout their stay - Respond to emails and telephone calls promptly and professionally - Coordinate with housekeeping and other departments - Maintain records and daily reports On Offer: - Couples position; live-in - Trails Guide: R12,500 to R15,000 per month, depending on experience - Front of House Host: R9,500 per month
