Jobs in Cape town, worldwide, worldwide

SUMMARY :

A small manufacturing company in the Southern Suburbs is hiring a Customer Care and Administration Co-ordinator

POSITION INFO :

Responsibilities Customer Care :

The position is highly pressurised and involved in all aspects of the business

The focus is ensuring that the company’s customer interactions and administration tasks are maintained, assisting with procurement processes, and assisting the Production Manager and Managing when required

• Serve as the welcoming ambassador, greeting clients with warmth both virtually and in-person and guiding them through our product offerings.
• Provide prompt and personalized responses to website inquiries, demonstrating our commitment to exceptional service.
• Field phone inquiries with finesse, addressing client queries on pricing, stock availability, and quotations.
• Serve as the conduit between clients and our expert team, swiftly escalating any queries to the relevant expert team member.

Responsibilities Coordination / Administration :

Requirements :

Key Performance Areas :

Kindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position, and this information may be shared with the relevant stakeholders in the business.

Please note that only short-listed candidates will be contacted.

Should you not have heard back within a two-week period, please assume that your application was unsuccessful.

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