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Jobs in Za

Last updated: 15 days ago

Customer Service Advisor

HuntswoodDurban, ZA

Do you have a passion for travel and a talent for delivering a consistent celebrity service?  If so, we would love to have you on our team as a Customer Service Advisor.As a Customer Operation... Show more

 • Promoted

Specialist: Talent Acquisition

Capitec BankStellenbosch, ZA

We’re looking for a Talent Acquisition Specialist who goes beyond filling roles - a trusted Talent Advisor who partners closely with the business to shape hiring decisions, elevate talent quality, ... Show more

 • Promoted

Phlebotomist | Bloemfontein Mediclinic Care Centre

AmpathBloemfontein, ZA

We are looking for individuals who bring both knowledge and integrity to their work.To thrive in this role, you will need: A recognised qualification in Phlebotomy or Nursing and Current registrati... Show more

 • Promoted

Pre-Owned Vehicle Sales Consultant – Rola Motor Mall

Rola Motor GroupZA

Job Advert Summary    .Are you passionate about cars, social media, and helping people make smart buying decisions? We're looking for a dynamic, digitally fluent Pre-Owned Sales Cons... Show more

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General Assistant (External Applications Only – Landsowne Corner)

CashbuildCape Town, ZA

Ensure comprehensive Customer service in Store.Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.Minimum Grade 10 or NQF 3 and 1 (one) year wor... Show more

 • Promoted

Member Consultant: Group Risk and Retirement

PSG Konsult LtdStellenbosch, ZA

The Member Consultant: Group Risk and Retirement is responsible for the day-to-day, on-site servicing and administration of employer groups within the Group Risk and Retirement team.Under the guida... Show more

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Marketing Coordinator

PavagoZA

We are seeking a highly organized and tech-savvy Marketing Coordinator to support and execute day-to-day marketing operations while working closely with leadership.This role is ideal for someone wh... Show more

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Site Supervisor – Cleaning

Empact GroupJohannesburg, ZA

We are seeking a dedicated and experienced Cleaning Supervisor to oversee and manage our cleaning staff.The Cleaning Supervisor will be responsible for ensuring the cleanliness and hygiene standard... Show more

 • Promoted

Store Leader – Cape Union Mart – Riverside

Cape Union MartNelspruit, ZA

Duties and Responsibilities: .To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business.To manage and control the ... Show more

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Vehicle Transport Coordinator

Kontak RecruitmentKrugersdorp, ZA

An established organisation within the environmental and logistics support sector is seeking a highly organised and detail-oriented professional to manage and coordinate all transport and logistics... Show more

 • Promoted

Business Consultant: Sales – FX and Partnerships (Claremont)

CatchCape Town, ZA

The Business Consultant is responsible for driving revenue growth by building and converting a high-quality pipeline of FX clients through strategic partner relationships.The role is segment-focuse... Show more

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Sales Assistant – Cotton On Canal Walk Shopping Centre

Cotton On GroupZA

Our Sales Assistants are Brand ambassadors, and create memorable moments for our customer to experience the difference of our stores.Create and deliver amazing moments and experiences for our custo... Show more

 • Promoted

Product Specialist: Brother (Cape Town)

Mustek LimitedCape Town, ZA

To provide administrative support to the Product Manager in terms of account management, orders, sales requests, training, marketing, client and Vendor liaison, etc.The person will be responsible f... Show more

 • Promoted

Pentravel Travel Consultant – Pretoria

PentravelPretoria, ZA

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Pretoria.As a Pentrave... Show more

 • Promoted

Operator

Safal SteelDurban, ZA

To operate equipment in accordance with Company Standards and procedures.Efficiently and accurately operate equipment according to operating procedures, instructions, and schedules.Ensure prime qua... Show more

 • Promoted

Shared Beauty Advisor Clinique (40hr) – Foschini – Vincent Park

TFGZA

Achievement of all store turnover, new accounts & rewards .Providing excellent customer service .Execution of administrative tasks .Beauty related qualification desirable .E... Show more

 • Promoted

Marketer: Input Products- Howick

TWK AgriZA

TWK Agri has the following vacancy available: Marketer: Input Products within the Trade division at the Midlands, KwaZulu-Natal.This role involves marketing and selling agricultural input products ... Show more

 • Promoted

Customer Sales Consultant

Multiform Human DevelopmentZA

Sales territory – Klerksdorp Main, Stilfontein and Uraniaville.Area of residence – Klerksdorp.Minimum of 2 years sales experience in a relevant industry.Knowledge in the auto industry is an advanta... Show more

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Administrative Officer

City of TshwaneZA

At least six months’ relevant working experience.Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost... Show more

 • Promoted

Cashier – BUCO Kempton Park Voortrekker

The Building CompanyZA

Ringing up purchases and accepting payments.To uphold and promote the company values and culture.Must be able to work retail hours including weekends and public holidays.Building Material Product k... Show more

 • Promoted
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Customer Service Advisor

Customer Service Advisor

HuntswoodDurban, ZA
26 days ago
Job description

Job description:

  • Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast-paced contact centre environment, where we want you to be truly passionate about travel and have an unrivalled desire to become the expert in your field. You will use this knowledge and expertise to build positive relationships with our customers.

Key accountabilities

Customer Service Excellence

  • Delivering world-class service to our customers, ensuring first-time resolution regardless of the contact method.
  • Handling customer interactions throughout their entire
  • Journey—from searching for holidays to post-travel follow-up.
  • Building long-lasting relationships with customers to drive satisfaction and sales results.
  • Supporting Customer Service Agents with package sale conversions and stepping in when needed for customer service issues.

Problem solving and Expertise

  • Fully understanding our ways of working to confidently problem-solve on the spot and provide expert advice to customers.
  • Continuously learning and sharing expertise with customers and colleagues to design exceptional holiday experiences.
  • Proactively providing feedback and making recommendations to improve processes and customer experiences.

Adaptability and multi-tasking

  • Ability to multi-task and thrive in a fast-paced, ever-changing environment

Skills, know-how and experience:

  • At least 6 months of experience in a travel sales role.
  • Positive can-do attitude.
  • Experience of working in a service environment.
  • Strong passion for continued learning.
  • Drive for achieving results.
  • Strong IT skills and the ability to use multiple systems at one time.
  • Enthusiastic self-starter
  • Ability to multi-task and prioritise