Act as the 3rd line escalation point, ensuring prompt resolution of technical issues escalated by 2nd line support engineers and project/account managers. Line Support Engineer (Remote). We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issu...
Job Position: Technical Admin Assistant / IT Support Ref: 4877Location: PE/GqeberhaSalary: R10 000 – R14 000Qualifications / Requirements:• Minimum of Matric with good aggregate - please attach Matric certificate to application• Motivated individual with strong computer skills especially in MS Excel...
Our client is looking for an experienced, enthusiastic, and proactive 2nd/3rd Line IT Support Engineer to join their global team. Provide 2nd and 3rd line support for the South Africa office and remotely assist the wider business. Minimum 35 years of experience in a 2nd or 3rd line IT support role. ...
Act as the 3rd line escalation point, ensuring prompt resolution of technical issues escalated by 2nd line support engineers and project/account managers. Line Support Engineer (Remote). We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issu...
The 2nd Line Support Technicians role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organizations IT environment. Provide troubleshooting and technical support via remote or on-site support. This person will function as a...
Act as the 3rd line escalation point ensuring prompt resolution of technical issues escalated by 2nd line support engineers and project/account managers. Line Support Engineer (Remote). We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issue...
Provide 2nd and 3rd line support for the South Africa office and remotely assist the wider business. Minimum 35 years of experience in a 2nd or 3rd line IT support role. Based in our South Africa office (Cape Town), this role will primarily focus on ensuring the smooth operation of local IT infrastr...
Our international cruise line client is seeking an experienced. Self-motivated and disciplined. Train users on new implementations and provide ongoing technical support. ...
First Line Support Engineer Remote. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. As a 1st line engineer you will assist in proactively managing and trouble...
Job Position: Technical Admin Assistant / IT Support. Supporting with any additional administrative or project-related duties as needed. ...
Act as the 3rd line escalation point, ensuring prompt resolution of technical issues escalated by 2nd line support engineers and project/account managers. Job Title: 3rd Line Support Engineer (Remote). We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for...
Second Line Support Engineer - Hybrid / RemoteAbout the Job: At Uptime, we provide white label Staff Augmentation, IT Support, and NOC services to MSPs, enabling them to extend the services they can offer their customers. Hours: Mon – Fri 6pm – 3am SASTStart Date: 17 / 01 / 25Responsibilities:Provid...
Line Technical Support Engineer (CPT Hybrid)IT – SupportCape Town – Western CapeENVIRONMENT:JOIN a global team of a dynamic Managed Services Provider seeking a highly technical & ambitious 3rd Line Technical Support Engineer with at least 3-4 years' relevant work experience. DUTIES:Provide 1st to 3r...
The Tier 3 Helpdesk Engineer is responsible for providing expert technical support to end-users, resolving the most complex issues, and ensuring the smooth operation of IT systems. These roles involve supporting a US partner (Eastern) start times will be 3pm/4pm - 12am / 1am SAST. Provide expert tec...
Minimum 3–5 years of experience in a 2nd or 3rd line IT support role Strong experience supporting and managing: Firewalls (preferably WatchGuard) Managed network switches (Aruba or similar) VMware virtualised environments Windows Server operating system Good working knowledge of networking fundament...
Line Network Support Engineer (Wireless ISP Experience Required). You will handle 3rd line support, troubleshoot Wi-Fi, PtP, and WAN networks, monitor performance, and ensure uptime. We are looking for an experienced Wireless ISP Network Engineer to join our support team, ensuring the stability and ...
IT Service Desk support environment (3rd line support). Currently, they are seeking a 3rd line Systems Engineer to join a dynamic team of 1st, 2nd, and 3rd line engineers based in Cape Town. Provide remote 3rd line technical IT support for tickets escalated. This team is responsible for delivering S...
Key Responsibilities:Develop and manage pricing models, ensuring cost-effectiveness.Work with costing and stock teams to optimize financial performance.Handle commercial contracting and stakeholder negotiations.Be customer-facing, engaging with clients on commercial matters.Operate independently, wh...
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers. Taking ownership of complex issues to resolution providing technic...
Our client’s SA team is looking for a 3rd line Support Engineer with at least 3-4 years’ experience in 3rd Line Support, to support their clients remotely as well as onsite when required. Provide 1st to 3rd line support via email, phone, and remote support to the company clients based in the UK, SA,...
Job DescriptionRed Ember Recruitment is looking for an experienced, enthusiastic, and proactive 2nd/3rd Line IT Support Engineer to join our global team. Based in our South Africa office (Cape Town), this role will primarily focus on ensuring the smooth operation of local IT infrastructure and suppo...
Previous network support experience within a Service Desk environment, ideally within an ISP. VoIP support experience would be very beneficial but not a must. ...
Role OverviewOur client is looking for an experienced, enthusiastic, and proactive 2nd/3rd Line IT Support Engineer to join their global team. Based in their South Africa office (Cape Town), this role will primarily focus on ensuring the smooth operation of local IT infrastructure and supporting bro...
Collaborate with second and third-line support teams for complex issue resolution. A leading UK-based firm is seeking a dynamic and technically proficient DUTCH SPEAKING First Line Azure Support Engineer to join their dedicated IT team based in Century City, Western Cape. The role involves providing...
Our international cruise line client is seeking an experienced. Self-motivated and disciplined. Train users on new implementations and provide ongoing technical support. ...