Industrial Engineer

Overview

About our client :

Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

Responsibilities

• Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems.
• Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes.
• Provides onsite training and documentation to support training and implementation of new solutions.
• Ensures that new and updated processes are evaluated from a business perspective and that common business logic is considered in process design.
• Creates solutions in a clean, well-structured, and easily maintainable format and delivers workflow-based solutions on time and of high quality.
• Demonstrates the ability to communicate effectively in both technical and business environments, operating effectively both as a team member and individually at client sites.
• Flexibility, adaptability, and the ability to learn quickly in various technical environments while delivering quality work by tight deadlines are key attributes of this role.

Requirements

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