Field Operations Lead

Western Cape, South Africa | Posted on 21 / 05 / 2025

Ontec has a diverse team made up of innovative and competent individuals. The company not only drives performance for employees to excel on a professional and personal level but rewards this performance. People here are satisfied, challenged and happy, which makes it a perfect working environment.

Job Description

We are seeking a proven Field Operations Lead to join our Operations team and drive success across multiple functions within a dynamic and fast-paced environment. The successful candidate will be responsible for conducting general maintenance, installation, and troubleshooting of electrical systems (single and three-phase), control and instrumentation (C&I) systems, as well as water metering equipment across the region.

Key Performance Areas

Key Responsibilities (including, but not limited to) :

• Conduct maintenance on all electrical single and three phase, electrical C&I, and water metering equipment;
• Install electrical single and three phase, electrical C&I, and prepaid water metering equipment;
• Provide signoff and COC certificates for all installations;
• Attend to all technical calls and queries;
• Oversee contractor meter installation to correct standard and quality;
• Ensure adherence to, compliance with, and enforcement of Health and Safety standards;
• Manage contractor installation schedules and job cards;
• Manage meter registration on vending system;
• Conduct monthly meter readings for water and electricity;
• Compile customer invoice files for all services;
• Manage stock and control (submit monthly stocktake report);
• Perform monthly revenue protection analysis, audits, and inspections;
• Compile and submit monthly audit and inspection reports, highlighting findings and corrective actions implemented to the manager;
• Attend site meetings and client visits;
• Record technical faults and customer complaints and resolve within set timelines;
• Manage and maintain company assets and vehicles;
• Monitor energy balance of all key accounts;
• Operate and perform work within company systems, policies, and procedures;
• Perform other duties and responsibilities as assigned from time to time;
• Work overtime when needed;
• Be available for standby duties from time to time.

Requirements

Advantageous

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