Training & Onboarding Specialist (Remote)

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App. At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

What You’ll Be Doing

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

What You’ll Need To Succeed

Technical Requirements

Why Join TalentPop App?

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

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