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Therapy Staffing Coordinator & Recruiter (ABA Care) - EST Hours (Remote)

Therapy Staffing Coordinator & Recruiter (ABA Care) - EST Hours (Remote)

ISTA Personnel SolutionsKwaZulu-Natal, ZA
26 days ago
Job type
  • Remote
  • Quick Apply
Job description

ISTA Personnel Solutions is a dynamic and fast-growing BPO company specializing in providing top-tier operational support to U.S.-based businesses. We are not a recruitment agency—we act as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a highly organized Therapy Staffing Coordinator & Recruiter to support a U.S.-based ABA (Applied Behavior Analysis) therapy provider. This role is both people-focused and operations-driven : you’ll serve as the bridge between families seeking ABA care and the therapists who provide it.

PLEASE NOTE :

  • Working Hours : This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change in accordance with daylight savings in the United States).
  • Public Holidays : This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages . Applicants without a power backup cannot be considered.
  • Work Environment : This is a fully remote working role.

Key Responsibilities :

  • Act as the “face” of the organization, engaging with both families and ABA therapists.
  • Receive job alerts via Smartsheet and take immediate action by :
  • Posting openings on job boards (Indeed, Apploi).
  • Sharing opportunities with existing candidates.
  • Making targeted calls to potential hires.
  • Review client notes carefully to understand family needs and ensure accurate therapist placements.
  • Screen candidates for skills, professionalism, and personality fit.
  • Balance multiple priorities while maintaining candidate pipelines and meeting client expectations.
  • Communicate clearly and persuasively, leaving a strong first impression in every interaction.
  • Provide weekly progress updates to the Director of Operations.
  • Requirements

  • Experience in healthcare staffing, recruiting, scheduling, or coordination .
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to assess and “read” people.
  • Computer efficiency and typing proficiency; experience with Apploi and Indeed advantageous.
  • Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
  • Confident problem solver with strong decision-making abilities.
  • Professional, persuasive, and able to work independently.
  • Leadership qualities and the ability to make sound staffing recommendations.
  • If you are not contacted within 14 working days, please consider your application unsuccessful.

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    Recruiter • KwaZulu-Natal, ZA

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