Network and IT Support Field TechnicianHire Resolve • Cape Town, ZA

Network and IT Support Field Technician

Hire Resolve • Cape Town, ZA

3 days ago

Job description

Job title : Network and IT Support Field Technician

Job Location : Western Cape, Cape Town

Deadline : December 21, 2025

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Job Description

A South African company that has a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician to join their team in Cape Town.

Responsibilities :

Install and maintain Service Systems equipment at customer sites.

Establish and maintain support call cycles.

Troubleshoot and resolve on-site technical problems, maintaining constant communication with the back office for support.

Submit complete records and paperwork for all installations and site visits.

Develop relationships with our regional customer base.

Minimum Requirements :

Valid, unendorsed South African driver's license and own reliable transport.

Clear criminal record and valid passport.

Willingness to travel extensively across the Western Cape, Eastern Cape, and Northern Cape for up to two weeks at a time.

Note : Travel may extend to other provinces and Southern African countries (e.g., Mozambique, Eswatini, Lesotho) when required.

Technical acumen in computer support and IoT network maintenance / support.

Proficiency in Google Workspace and call-out / site visit inspection software for reporting.

Ability to work unsupervised and with a high degree of honesty, reliability, and accountability.

Excellent communication skills and a strong customer-facing attitude.

Willingness to work extra time when necessary.

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