IT Support Technician

Key Responsibilities :

• Resolve IT and AV incidents promptly demonstrating dynamic problem-solving skills to minimize disruptions.
• Address user support requests with enthusiasm tackling hardware software and network issues head-on.
• Install configure and maintain technology assets with energy and precision in line with company policies.
• Proactively monitor production systems to ensure optimal performance showcasing your dynamic approach to problem-solving.
• Implement new deployments and changes with vigor following approved procedures to drive innovation.
• Maintain user access to business applications with enthusiasm while ensuring robust system security measures are in place.
• Complete thorough shift handovers with energy and attention to detail ensuring seamless continuity of operations.
• Monitor and manage backup processes with vigor safeguarding data integrity at all times.

Qualifications :

Additional Information :

This is an in-office role in Cape Town.

Remote Work : No

Employment Type : Full-time

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Experience : years

Vacancy : 1