IT Support Technician

Are you an enthusiastic problem solver with a passion for keeping technology running smoothly Our clients are always looking for skilled IT Support Technicians who can deliver reliable efficient and friendly technical support.

Provide first and second-line technical support to staff (in-person remote and telephonic)

Diagnose and resolve hardware software and network issues

Install configure and maintain desktops laptops printers and other peripherals

Set up and manage user accounts permissions and access rights

Support Windows and Mac operating environments

Assist with onboarding of new users including device setup and training

Document issues solutions and processes using service desk tools

Ensure systems security through updates patching and basic monitoring

Qualifications and Skills :

A relevant IT qualification (e.g. CompTIA A N MCSE Diploma in IT or equivalent)

Minimum 3 years experience in an IT support or helpdesk role

Strong understanding of Windows 10 / 11 Microsoft 365 and basic networking

Experience troubleshooting hardware printers and peripheral devices

Familiarity with ticketing systems (e.g. Freshservice Jira ServiceNow)

Knowledge of Active Directory Azure AD and Exchange

Contact Penny Janse Van Rensburg on emailprotected or quoting the Ref : CTI006022 .

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Required Experience :

IC

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full-Time

Department / Functional Area : Software Development

Experience : years

Vacancy : 1