Business Analysis & Strategy Alignment

Overview

Alliance Banking Senior Business Analyst – Key Requirements

Responsibilities

• 1. Business Analysis & Strategy Alignment Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment. Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services. Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions. Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.
• 2. Financial Services & Regulatory Knowledge Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances). Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements. Exposure to risk, compliance, and audit processes, particularly in third-party / partner environments.
• 3. Process Design & Optimisation Experience in documenting and improving end-to-end business processes, especially those involving external partners. Ability to model workflows using tools such as BPMN, Visio, or Lucidchart. Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.
• 4. Data Analysis & Insights Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance. Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis. Understanding of data governance and quality, especially in integrated partner environments.
• 5. Partner & Stakeholder Management Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners. Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution. Confidence in participating in governance committees, product working groups, and external partner discussions.
• 6. Project Management & Agile Delivery Hands-on experience in Agile / Scrum or hybrid project methodologies, including backlog grooming and sprint planning. Exposure to JIRA, Confluence, DevOps, Trello, or similar tools. Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.
• 7. Documentation & Communication Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting. Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories. Experience in preparing partner onboarding documentation, SOPs, and support playbooks.
• 8. Qualifications & Experience Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous). Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments. Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.

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