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Product Consultant(Durban North)

SmollanDurban, ZA

24 days ago

Job description

Job title : Product Consultant(Durban North)

Job Location : KwaZulu-Natal, Durban

Deadline : October 03, 2025

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Description

We are looking for a Product Consultant in KZN Umhlanga to ensure product / service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for :

Customer Experience Management

Manage customer vetting and registration

Manage rental process

Gather feedback and suggestions from customers to continuously improve the rental service

Monitoring and managing inventory including the storing, tracking and maintenance of equipment

Inventory Management

Monitoring and managing inventory including the;

Storing

Tracking

Maintaining of equipment

Charging devices

Managing & Ensuring Compliance

Standards & Discipline Management

Brand Management & Compliance onsite

HSSE compliance

Non-Compliance Escalation

Reporting and KPI's

Delivery of Quality Reporting & Insights

Feedback on what is working and what is not working,

Red flag escalations of issues encountered on the sites,

Speedy response to resolve issues that are encountered,

Provide insights gained from customer interactions

Administration

Capture daily, weekly and monthly reports based on customer interactions and sales

Identify challenges and corrective actionsCustomer Satisfaction and Service

Gather feedback from customer complaints, queries and requests and ensure resolution

Build and maintain strong working relationships

Requirements

Minimum Qualifications : Matric

Minimum Experience : 2-3 years’ experience in sales retail environment

Knowledge, Skills & Abilities :

Sales and Marketing knowledge

Customer Service Skills

Self management

Effective administration and communication skills

Knowledge and understanding of renewable energy

Literacy – MS Office

Sales / Retail / Business Development jobs

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North • Durban, ZA

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