Product Specification Specialist - Commercial

Product Specification Specialist

About The Role

The Product Specification Specialist is to secure product specifications for the company and its affiliated

brands of products for building projects.

Key Responsibilities

• Identify and record relevant construction and design projects using online platforms and service providers.
• Build relationships with architects, designers, engineers, quantity surveyors, construction firms, property managers, and corporate clients.
• Conduct regular in-person or virtual presentations to industry professionals.
• Track project pipelines and provide monthly, quarterly, and annual activity reports.
• Support and prepare for exhibitions and trade events.
• Prepare accurate quotations, including stock availability, pricing, and delivery timelines.
• Maintain clear and proactive communication with clients, keeping them updated and resolving any issues.
• Manage and document customer complaints, ensuring corrective and preventative actions are taken.
• Handle all customer documentation and order amendments professionally and on time.
• Attend internal sales meetings and assist with business travel planning.
• Create and manage detailed project and sales pipeline plans aligned with company goals.
• Maintain accurate records of all clients, projects, and communications.
• Collaborate effectively with internal teams and provide coverage for absent colleagues when required.
• Contribute positively to team morale and uphold the company's professional image.

About You

Strong communication skills (verbal, written, and telephone)

Customer-focused, self-driven, and organized

Technically competent with attention to detail

Confident, approachable, and emotionally intelligent

Proficient in MS Office (Word, Excel, PowerPoint), MS Outlook, and business platforms like LinkedIn

Proven ability to work independently and within a team

Own a reliable vehicle and excellent attendance record

Desirable Experience

Minimum of 3 years of experience as an External Sales Representative at the same company within the last 5 years

Exposure to internal sales roles is beneficial

Minimum educational requirement : High School Matric

Strong computer literacy with proficiency in Outlook, Word, Excel, and PowerPoint

Strong interpersonal skills and ability to work to high procedural and quality standards