TRG 2080 (Ladysmith) Fitment Centre Manager (Glass & Auto Fitment Centres) R450 000 to R650 000[...]

Fitment Centre Manager (Glass & Auto Fitment Centres)

Area : Ladysmith

Industry : Glass & Auto Fitment Centres

Ref No. : TRG 2080

Salary : Market related TGP R450 000 – R650 000 PA (Neg on industry exp)

Start Date : Immediate / Negotiable

Equity Requirement : Open to all designated groups but preference will be given to previously disadvantaged groups.

An opportunity for an experienced Fitment Centre Manager is required for permanent employment based in Ladysmith.

Duties & Responsibilities

• Ensure the achievement of company budgets by generating revenue, establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management, and strict adherence to company processes that will result in sustainable profitability and growth.
• Establish a culture of trust, effective communication, cooperation, and aligned team dynamic towards achieving business Key Performance Indicators (KPI's) through effective leadership, performance management, and KPI tracking.
• Manage excellent customer service by empowering all staff through training opportunities to ensure the highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timely communication, one call resolution, and effective scheduling.
• Enforce and effectively manage compliance to standard business practices and procedures by conducting checks on counter sales, reviewing Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) to reduce stock loss and utilizing end-of-day reports to monitor Fitment Centre performance to mitigate overall risk.
• Attend to and embrace new business-related learning opportunities, continuous development, and / or improvements and extended reasonable work-related tasks and responsibilities as may arise towards remaining in an industry-leading position.

Desired Experience & Qualification

Skills :

Application Instructions

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