Booking Coordinator

Overview

Booking Coordinator – Join a high-performing healthcare staffing team in a dynamic, fast-paced environment. Office-based Gardens, Cape Town | Full-time | R25,000 per month.

About Our Client

Our client is a nurse-led healthcare staffing agency with Tier 1 contracts across Northern Ireland. They are known for delivering reliable, high-quality staffing solutions to both Trusts and private sector clients. With a supportive leadership team and a collaborative culture, this is an environment where your efforts make a direct impact and career progression is genuinely achievable.

The Role : Booking Coordinator

As a Booking Coordinator, you'll be part of a dedicated team of six, responsible for coordinating shifts, managing staff availability, and ensuring clients receive timely and professional service. This is a busy, rewarding role that requires clear communication, strong organisational skills, and the ability to stay calm under pressure while delivering results.

Key Responsibilities

• Minimum 1-2 years experience in booking, scheduling, rota management, or recruitment roles
• Coordinate and book nursing and healthcare assistant shifts across multiple Trusts and private clients
• Match staff to open shifts based on compliance, skill set, and preferences using Logezy
• Maintain accurate shift records, confirmations, and cancellations
• Work collaboratively with fellow Booking Coordinators, contributing to daily handovers and team goals
• Build and maintain strong communication with candidates and clients via calls, WhatsApp, and email
• Liaise with compliance to ensure only cleared staff are booked, supporting audits and payroll reporting
• Manage short-notice cancellations, following escalation and 24-hour cancellation processes
• Track performance metrics using Monday.com and proactively identify booking gaps

About You

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