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Call Centre Operations Leader - Drive Quality & Performance
Bonafide Human Capital Pty (Ltd)Cape Town, Western Cape, South Africa2 days ago
Job description
A leading human capital firm in Cape Town is seeking a Call Centre Manager to lead a dynamic team and enhance operational efficiency. The ideal candidate must have at least 3 years of experience in a dealership environment and possess strong leadership skills. Responsibilities include developing operational strategies, monitoring staff performance, and resolving customer complaints. This role offers a significant opportunity to shape team dynamics and improve service quality.
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Call Centre • Cape Town, Western Cape, South Africa
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