Responsibilities
Debtor Credit Balance : Investigate and resolve credit balances, ensuring corrections or refunds are processed monthly in collaboration with the Billing Team.
Debtors Management : Maintain accurate records of rental payments and follow up on overdue accounts
Lease Administration
- New Deals : Oversee contract creation, coordinate with brokers and the legal department, prepare commission calculations and lease packs, and manage cession and cancellation agreements.
- Oversee tenant move-ins and move-outs, including conducting inspections and key handovers.
- Renewals : Initiate and manage lease renewal processes, liaise with tenants, coordinate credit vetting and KYC risk ratings and additional FICA documents.
- Tenant Administration : Manage tenant communication, track and load monthly turnover figures, handle tenant queries, and prepare various lease-related documents and reports.
- Data Integrity : Ensure completeness and accuracy of lease documentation, including contracts, sureties, bank guarantees, and FICA documents.
- Maintain document tracking, process adjustments, and manage tenant vacating procedures.
- Reporting : Assist with preparing reports for Manco & Exco meetings.
- Tenant and Public Liaison : Address tenant account and invoice queries, validate and process broker invoices.
- Handle bank guarantees and ensure timely payments.
Requirements / Preferred Skills
Minimum Grade 12 with Accountancy as subjectAt least 2 years of experience in a similar role within a commercial property management environment, demonstrating practical expertise in the fieldProficient typing abilities for efficient document handling.Advanced skills in MS Office and property management systems such as SAP / MDAFamiliar with relevant legal and regulatory requirements, including FICA and POPIA and other applicable data protection laws, to ensure compliance in all administrative tasks.Understanding of financial principles and practices related to commission calculations, turnover reports, and expense reporting.Skilled in preparing and reviewing various types of documentation, including lease agreements, cession documents, and commission claims, and producing accurate reports.