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Engineer, Process (Transaction Banking - Corporate & Investment Banking)
Engineer, Process (Transaction Banking - Corporate & Investment Banking)Standard Bank Group • Johannesburg, Gauteng, South Africa
Engineer, Process (Transaction Banking - Corporate & Investment Banking)

Engineer, Process (Transaction Banking - Corporate & Investment Banking)

Standard Bank Group • Johannesburg, Gauteng, South Africa
30+ days ago
Job description

Responsible to design implement and optimise end-to-end processes within Business Operations to achieve world-class operational standards. Focus on driving operational efficiency improving quality and elevating customer satisfaction by applying engineering principles and best practices. To lead the process excellence culture and capability within the country or business line and leverage advanced technologies fostering continuous improvement and collaborating with cross-functional teams.

  • Documenting all existing and new processes ensuring transparency consistency and traceability across the technology stack.
  • Capturing and maintaining a comprehensive crisis management incident log including root cause analysis and remediation workflows to reduce repeat occurrences and improve response agility.

The establishment of a Process Engineering function will be instrumental in :

  • Elevating engineering maturity by embedding process discipline and continuous improvement practices.
  • Enhancing delivery cadence through streamlined workflows and reduced operational friction.
  • Enabling scalability through optimising processes and ensuring that the infrastructure can scale to support business growth and increased demand.
  • Driving strategic alignment between technology operations and business objectives enabling more responsive and resilient service delivery.
  • Qualifications :

  • First Degree : Business Commerce Information Technology (Min)
  • Additional Information :

    Experience Required

    3-4 years : Experience in process engineering process design or continuous improvement within a banking or financial services environment in leading process optimization and automation projects using Lean Six Sigma or similar methodologies and in managing cross-functional teams and driving cultural change toward process excellence.

    5-7 years : Strong track record of successfully implementing process improvements that have led to significant cost savings enhanced efficiency and improved customer satisfaction and experience working with advanced process modelling tools (e.g. BPMN ARIS Celonis) and automation platforms (e.g. UiPath Blue Prism Automation Anywhere Workfusion).

    Behavioural Competencies :

  • Articulating Information
  • Challenging Ideas
  • Developing Expertise
  • Embracing Change
  • Empowering Individuals
  • Technical Competencies :

  • Automation Acumen
  • Business Intelligence
  • Client Relationship Management
  • Coaching and Mentoring Operational Practices
  • Collaboration
  • Remote Work : No

    Employment Type : Full-time

    Key Skills

    Financial Services,Cash Flow Analysis,Banking,Corporate Finance,Analysis Skills,Microsoft Powerpoint,Securities Law,Investment Banking,Private equity,Financial Analysis,Financial Modeling,Bloomberg

    Experience : years

    Vacancy : 1

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    Corporate Investment • Johannesburg, Gauteng, South Africa

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