Job title : Business Systems & Integration Analyst
Job Location : KwaZulu-Natal, Durban
Deadline : November 09, 2025
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Role Purpose
The Business Systems & Integration Analyst supports IT and business operations through system documentation, requirements gathering, reporting, automation, and integrations. This role is designed to grow into a senior position, supporting digital transformation, data-driven decision making, and system integration across the enterprise.Key Responsibilities
Documentation & Analysis – Map and maintain IT systems and processes in ITGlue and SharePoint.Reporting & BI – Develop dashboards / reports in Qlik Sense and Power BI.Automation & Applications – Build workflows and apps in PowerApps and PowerAutomate; assist with SharePoint customization.Integrations & Development – Support ERP (Retail Directions), POS, ecommerce (Magento), ACS Payment Services, APIs, SQL queries.Project & Implementation Support – Rollouts, testing, training, and change management.Career Development – Progress towards senior responsibilities in reporting, solution design, and enterprise systems integration.Support Coverage & Travel RequirementsStandby support : Participation in a scheduled standby roster for evenings and weekends.Mandatory Saturdays : Two Saturdays per month (8 : 00am – 2 : 00pm, onsite) scheduled in advance by the Head of IT.Required to travel to stores and offices within South Africa and neighbouring countries to support implementations, integrations, and training.These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.Skills & Qualifications
Degree / diploma in Computer Science, Information Systems, or related field.0–2 years’ experience in IT, development, or business systems (internships considered).Strong analytical skills with exposure to SQL, Excel, and BI tools.Interest in automation, integrations, and enterprise systems.Familiarity with Microsoft 365, Power Platform, or BI tools advantageous.Strong interpersonal and communication skills.Willingness to travel regularly for store / site projects and support.
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